I recently bought a car from Vroom because new used cars are pretty much extinct in Kansas. When I first was considering an online vehicle purchase the first thing I did was to read the reviews. 98% of the reviews on Vroom were nightmare stories. My experience with Vroom was overall good. It could have been better by being more transparent. Did the information I had to send them get delivered? Ok, I chose not to use your financing. What happens next. Have I sent all of the documents needed? Enough examples. Long story short, I love my car. The shipping only took 3 days. I love my car!
Bottom Line: Yes, I would recommend this to a friend
Company Response from Vroom, Inc.
Hello Melissa, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team