It started out great until it was time for delivery and I had the vehicle inspected, mind you, Vroom claims to do an inspection. The delivery was supposed to happen on Wednesday but the car never arrived until Friday. I spent over $1000 getting a car up to par that Vroom claimed to have inspected. Sent the bill but have not heard from a soul. Run!
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Vroom, Inc.
Hello, we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please reach out to us at feedback@vroom.com at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. - Vroom Team