Lisa B.
Lisa B.
Charlotte, NCMember since December 2020

Reviews (1)


    • Dec 8, 2020
    • Verified Reviewer

    Figure 8 Fitness

    Bad customer service

    Overall Experience:

    I recently ordered this workout, never received the emailed password, was able to set up one, and downloaded the app on my Roku TV, but I can't access the workouts on it, it keeps saying I have to select a plan and pay more money to use the TV vs. my Android phone. You can't deal with anyone and I'm very frustrated and I haven't even started the workouts. I'm through with this company, even if I do lose weight, or ultimately enjoy the workout. Your customer service makes it hard to trust your product. You can do better, maybe.

    Pros and Cons:

    • Not sure because I can't access it
    • Confusing product purchasing
    • Streaming choices are not clear
    • I put that I haven't received the product because I can't access it

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Dec 8, 2020

      Company Response from Body FX

      Hi Lisa,

      We are sorry to hear this. We are seeing you reached out to our support team and they responded with instructions on how to access. We are not seeing that you reached out again regarding any issues. We are always happy to help. Please reach out to our support team. You can reach out via live chat during open hours at support.bodyfx.com or via email support@bodyfx.com. We will absolutely be sure to help you access your purchased workouts.

      Sincerely,

      Body FX


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