Lani M.
Portland, ORMember since December 2020

Reviews (1)


    • Dec 8, 2020
    • Verified Reviewer

    Hubble Contacts

    Beware before you start

    • Length of Use: 1–2 years
    Overall Experience:

    First off, Hubble has cute boxes and their contacts are totally fine. The problem I have is my "free two-week trial" box was never delivered, but every month since I've paid and received my contacts without issue. I have tried to cancel my account multiple times via email, and the only way to cancel it is to call someone (during working hours) to unsubscribe. I feel like Hubble cares way more about my money than my vision.

    Pros and Cons:

    • Cute boxes
    • Contacts that help me see
    • Nearly impossible to unsubscribe

    Bottom Line: No, I would not recommend this to a friend

    • Dec 14, 2020

      Company Response from Hubble Contacts

      Hi, Lani,

      Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription and you did not receive your free box. I have attempted to look into this for you, but we do not have sufficient information to find your communication records with our team, so I will have to ask you to provide us the email address associated with your Hubble account so we can look further into the situation. Please check your inbox to further assist you. Thank you!

      Best,

      Sophia


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