After purchasing an 11-piece set of Blue Diamond, we opened the box and found that the 9.5" fry pan had 2 marks/scratches on it. After reaching out, they never sent the e-mail to follow up on how to see about getting the pan replaced. Called a week later and the 1st customer service rep never put it through. Got the e-mail finally, sent them pictures, as they asked, and they replied by saying that it wasn't a manufacturer defect and that it was from our use of it. We didn't even use it! Horrible way to do business for a company that guarantees their products so wholeheartedly. Will not be using any of the products that the company offers at all.
We used the large saute pan and it seemed to be ok, as did the large pot to boil water for pasta.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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