Joel Z.

Prescott, AZMember since December 2020

Reviews (1)

- Dec 20, 2020
- Verified Reviewer
NewDay USA

Unacceptable
- Length of Use: 6–12 months
Overall Experience:

Experience #1: Closing papers lost, identities jeopardized. Second closing necessitated.

Experience #2: Mortgage sold to another company before the first mortgage payment made.

Experience #3: Property tax escrow fouled up to point over an hour on phone with new mortgage holder required. Problem still not resolved.

This is how NewDay USA treats vets!
Pros and Cons:
- No “pros” were specified in this review
- Representatives consistently contradicted and corrected themselves
- Unacceptable responses to client requests for correction of errors
- Poor communication
Bottom Line: No, I would not recommend this to a friend

Link to this Review
- Dec 29, 2020
  
  Company Response from NewDay USA
  
  Hello Mr. Zobitz,
  
  A manager will be reaching out to discuss your concerns. If you don’t hear from a manager in the next 48 hours, please reach out to customerservice@newdayusa.com. Thank you for your patience, and we look forward to speaking with you.

Showing 1-1 of 1