I received the vehicle with a crack in the glass roof. The driver noticed and documented this when he picked it up from Vroom. Vroom promised a very good financing rate through Santander. One month later I still have not received any documentation from Santander. I have called Santander. They don't know who I am. This sounds like a financing bait and switch. Who knows how this will end?
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hello, we are disappointed to hear that you did not have a more positive experience with us. When you have an opportunity, please reach out to us at location-email so we can look into this. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. - Vroom Team