Ashley Q.
Ashley Q.
Omaha, NEMember since December 2020

Reviews (1)


    • Dec 23, 2020
    • Verified Reviewer

    Mirror Workout

    Poor customer service

    • Length of Use: Less than 3 months
    Overall Experience:

    We received a Mirror as a gift. It was delivered to our home without a problem, but setting up an account in order to use the product has been difficult. The delivery person gave me a number to call (which was the same number on their website). When I call I get the automated message, "...we are experiencing extremely high call volumes..." and I am told to email them before the phone disconnects. I sent an email and received a response that I should hear from them in 1-2 business days, but I never did. I called back and actually spoke to someone. However, the difficult part with this product is that everything is tied to the email address that purchased the mirror. Since this was a gift we have to have the purchaser fill out a form to transfer the account to my name. Once filled out, I was told to email or call to let the company know that the form was filled out before they would send the second part of the form to me to accept the transfer of account. I cannot get ahold of Mirror Co to move forward with sending me the form to gain access to the account. I cannot attest to the quality of the product as I have not been able to use it yet without an account. Buyer beware if you might need to reach customer service.

    Pros and Cons:

    • No “pros” were specified in this review
    • Customer service

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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