Ian B.
Pineville, NCMember since December 2020

Reviews (1)

    • Dec 24, 2020
    • Verified Reviewer

    Planet Fitness

    Staff needs to be retrained on safety!

    • Length of Use: 2+ years
    Overall Experience:

    I have been a member of Planet Fitness for over 4 years with no issues. The staff has always been attentive and helpful. On two different occasions over the past few months I have had issues on the treadmill trying to catch up on breathing due to the intense workout. Both times staff members surrounded me forcing me to cover my mouth and nose with the mask while I was trying to breathe. All the staff does is make rounds in the gym forcing people to cover their face while trying to breathe while exercising. I explained that I had no problem with the "Mask Mandate" when my body wasn't requiring more oxygen. I was feeling dizzy and all the staff could focus on was the mask resulting in them asking me to leave. I stopped by the desk and terminated my account due to this issue. If you are into high-intensity workouts this isn't the place for you. Wearing a mask running on a cardio machine at high intensity can result in a stroke or heart attack due to you recycling carbon dioxide. The entire staff needs to be retrained in both "Common Sense" and "Gym Safety".

    Pros and Cons:

    • Convenience
    • Inexpensive membership
    • Clean
    • Staff not properly trained
    • Staff's main goal is to enforce mask mandate

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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