Vroom was the worst online buying service I have ever used. This was the third time I have purchased a car with an online service, first time with Vroom. The customer service team was very friendly but terribly ineffective and unable to help with any request.
The car showed up filthy with more damage than the pictures show. Not to mention how long it took to get delivered from the time I started the deal.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hello, we are disappointed to learn of your experience here, but will take this opportunity to improve. When you have an opportunity, please reach out to us at location-email so we can look into this. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. - Vroom Team