Joshua G.
Albuquerque, NMMember since December 2020

Reviews (1)


    • Jan 1, 2021
    • Verified Reviewer

    Rocket Mortgage

    Slow loans

    • Length of Use: 6–12 months
    Overall Experience:

    The start of the process was wonderful, would have been five stars. We had to keep reaching out to keep the loan moving forward, if we weren't checking in daily I don't think the loan would have been finalized yet. Six months to refinance is a long period of time. Even the First Lady we were working with said the loan should have been done a long time before then. The fact we had to submit the same documents 4-5 times because the closing hadn't gone through and they weren't able to use those documents anymore because it had been too long. The closing was a little awkward.

    Pros and Cons:

    • Initial start of process
    • Name
    • Slow
    • Lack of communication after start of refinance
    • Closing team
    • Having to submit the same documents 4-5 times

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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