Alison V.
Danbury, CTMember since December 2020

Reviews (1)

    • Jan 7, 2021
    • Verified Reviewer

    Effy Jewelry

    Updated review

    Counterfeit jewelry - Effy or Lord & Taylor?

    • Length of Use: Less than 3 months
    Overall Experience:

    After emailing Effy that night, I received a phone call from an Effy employee the following morning who somehow was able to order the refund. She told me to return to L&T, and that I would be refunded. Luckily, this is exactly what took place (as I thought I was going to file a civil suit). While I do not know who was responsible for the fraudulence, I am so grateful that Effy trusted my word and refunded my money.

    The whole experience made me sick to my stomach.

    Pros and Cons:

    • They resolved my problem
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Previous review
    • Jan 2, 2021

    Counterfeit jewelry

    I purchased Effy diamond stud earrings from Lord & Taylor on 10/24/20. Today, I went to my local jeweler to purchase screwbacks for the earrings. My jeweler informed me that the stones were fake diamonds. I went to Lord & Taylor with all of my documentation - Effy reps were actually there because of the liquidation. Effy blamed it on Lord & Taylor and nobody took accountability. I lost $2200.

    (read moreread less...)

Showing 1-1 of 1