Worst car buying experience. So many disappointments but here are the highlights. They offered me $26k for my trade but then the paperwork arrived, they had changed the offer to $25,500. When the car I purchased arrived, it had no temp registration, no gas, was due for immediate service and had a broken panoramic sunroof.
Do yourself a favor and buy local and see the vehicle before you buy.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Paul, we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please reach out to us at feedback@vroom.com at your earliest convenience. We hope to hear from you soon. - Vroom Team