Toby M.
Temple, TXMember since January 2021

Reviews (1)


    • Jan 6, 2021
    • Verified Reviewer

    Vroom

    Nice cars

    • Length of Use: Less than 3 months
    Overall Experience:

    Great selection of vehicles online.

    Priced well.

    For buying online it wasn't as automated as I would have thought...

    Sales agent never followed up through the process, I always had to reach out to him for updates.

    Customer service center employees were nice but it took several calls to get the information I needed and to get problems resolved.

    Pros and Cons:

    • Price
    • Customer service
    • Lack of communication
    • Quality of inspection of the vehicle I bought

    Bottom Line: Yes, I would recommend this to a friend


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