Reviews (1)

Reply from Planet Fitness an hour ago:

Hey Tim. no! This is definitely not the way we want our members to feel about our Planet. Please speak with our club manager the next time you stop by the gym so we can discuss your experience further. We're always open to our members' feedback!

So their response is to contact the club manager. Who me and how many other members have been contacting about this situation for the last 3 or 4 months. The management that told me to keep paying the gym that is closed illegitimately and use the Legitimate gym that is open 30 miles away for free. No one else in this town is closed still because of Covid. Planet Fitness 30 miles away in Dothan is open 24/7, as are the ones in Tallahassee and have been for months. This location is no more susceptible to Covid than those are. (Well, it is now because you're forcing more people to be in the same area at the same time so you can increase your profit margin.) And again, it just reinforces the fact that corporate Planet Fitness does not care about its members, their response is to talk to the gym that is stealing from you to begin with. There is no reason to be closed 3 consecutive nights. This is no different than price gouging after a hurricane or national disaster, you need to be reported and charged.

I will no longer do business with any Planet Fitness due to the Planet Fitness in Mariana, Florida. And Planet Fitness needs to be forced to repay every member they have been charging full membership fees and being closed 3 days out of the week for someone like me who can only work out from 10:00 PM to 5:00 AM, telling me to talk to the person that is stealing from me isn't an answer, this is an immoral situation that corporate Planet Fitness needs to address immediately.