Heather C.
Vancouver, British Columbia, CanadaMember since January 2021

Reviews (1)


    • Jan 15, 2021
    • Verified Reviewer

    BetterHelp

    The thing you need, that you didn't know you needed.

    • Length of Use: 6–12 months
    Overall Experience:

    Have been with BetterHelp twice, the first time for 6 months, and this time I have yet to see.

    It's amazing. To be able to get ALL your thoughts out and in a messaging format so your counselor can read about everything that's going on is invaluable to me.

    Waiting to see someone in person, for weeks sometimes, sucks. Not with BetterHelp. My counselor always has video/call appointments in the current week. They always get back to my messages promptly and address everything. It's also amazing to have someone identify those key issues that seem so hard to explain, and then help make progress happen.

    I recommend it for anyone going through any kind of tough time, literally any, and even for those who just feel like they could have a more satisfying life but aren't sure how to do it or what's missing.

    Pros and Cons:

    • Ease of use
    • Ability to journal and share with my counselor
    • Affordable
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend


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