Horrible, steer clear. Started the process on December 5th and still not done. Still haven’t paid off trade-in. All they do is lie! The vehicle I purchased looked like it was sitting in a junkyard for years. They will answer your call when you start the process. Once you pay the $500 deposit, good luck. I read all the negative reviews and I said surely not. Don’t be fooled, the negative reviews are true.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Vroom, Inc.
Hello, we are disappointed to learn of your experience here, but will take this opportunity to improve. When you have an opportunity, please reach out to us at location-email so we can look into this. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
- Vroom Team