Prior to delivery very easy to work with and fairly responsive. Once they had our money and delivery was made service has been horrible. Vehicle delivered had much more damage than disclosed. Now no one will return my emails or calls. Based on our experience would not recommend Vroom.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hi Dave, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive online experience with us. When you have an opportunity, please reach out to us at location-email so we can look into this. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.