Reviews (1)

First of all, my delivery experience was unsatisfactory because I had to change the delivery address three times. Each time I changed it, the representative that I was speaking with failed to update the status to reflect a parking lot near my home rather than my street.

Secondly, the fees in the contracting paperwork differed greatly from the fees listed on the room website. They differed by as much as $500 and I had to rectify that with the sales rep.

Finally, the sales representative explicitly said when I asked him that they would be two keys for the vehicle. I confirmed this a second time. I don’t know if my experience was conducted over recorded line, if it was then I know it can be verified. Regardless I realize that room only guarantees one key, and so I only received one key.

The vehicle itself suits my needs well and so I’m going to keep it. That said, I believe that individuals view online car purchasing platforms as a viable alternative to dealing with the hassle of working with a car dealer. People view it as a viable alternative because they can avoid being taken advantage of and paying a price that is unreasonable, or rather, for amenities that are overpriced. At the end of the day, yes, I received the car that I need, but I was also taken advantage of because the information about the key (which cost $350 out of my pocket) was falsely advertised and verified to me. It was a major consideration for purchasing the vehicle, and again, I view this as having been taken advantage of.