Bought a 2018 Alpha Romeo Stelvio from the dealer in October 2020. The car failed the smog test, and Vroom asked me me go to the Alpha Romeo dealer instead of helping me fix the issue. I went to the Alpha Romeo dealer several times and it turned out that there is a issue with the car and CPU is not recording the drive information, and the monitors are not set. The Alpha Romeo dealer suggested me to contact Vroom to return the vehicle since it is required that the dealer can sell the vehicle with smog passed. But Vroom refused to return/fix/change the vehicle and asked me to go to another dealer (which is over 70 miles away from me). At this point, Vroom is selling me a trash car that cannot be registered in DMV California and I can do nothing about it.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
