I have been really impressed with BetterHelp and have used the platform for 6 months. The combination of journalling, video-counseling, and self-help talks is a useful mix to address any mental wellness issues.
The platform is well designed and the IT support has been very good. My counselor has been excellent and the ability to switch to another counselor is appealing if needed.
I have not felt the online platform has detracted from my counseling experience. If anything, I think the convenience of an online meeting and the other tools on the platform make this better than F2F counseling!
Give it a go. Your mental wellness is so important and BetterHelp is a great platform to use to look after that aspect of yourself.
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Bottom Line: Yes, I would recommend this to a friend