Jennifer W.
New Berlin, WIMember since January 2021

Reviews (1)


    • Jan 19, 2021
    • Verified Reviewer

    Rocket Mortgage

    Rocket Mortgage experience

    • Length of Use: Less than 3 months
    Overall Experience:

    Our closing documents indicated that Rocket Mortgage will send us a check to pay my property taxes. I called Rocket Mortgage to ask how that works. I was told that Rocket Mortgage will pay our property taxes directly without us being involved. I had to reschedule our closing twice because of this. My sex was wrong on one of the closing documents. We weren't told that we wouldn't be signing our closing documents electronically with our 3rd rescheduling of our closing.

    Pros and Cons:

    • Easily accessible by phone, email, text, website, or app
    • Website is easy to navigate
    • Kept getting conflicting information
    • Error made in one of our closing documents
    • We had to schedule our closing twice

    Bottom Line: Yes, I would recommend this to a friend


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