The only positive about this company is the condition and price of the vehicle. Customer service is horrible. Dozens of calls to get updated only to be put on hold for 20 to 30 minutes then disconnected. Supervisors will never call back.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hi, we are disappointed to hear that you did not have a more positive experience with us. If you would like to share anything additional, please don't hesitate to reach out to us at: feedback@vroom.com.
- Vroom Team