Terrible terrible. I still haven’t received the payment for my car that I sold them a week ago. Nobody knows what’s going on there. I was even told to call FedEx about the payment they sent me. Are you serious? I was also told "looks like someone dropped the ball here". Come to find out that my payment was sent by regular mail and it could take up to 10 working days for me to receive it. I will never do business with them again. Stay away from this place.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hi, we are disappointed to hear that you did not have a more positive experience with us. We would like the chance to talk to you further so please reach out to us at location-email at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. - Vroom Team