I ordered a generator in September of 2020. I immediately tried to cancel it. Impossible to reach via phone and no response to email. They shipped it anyway. I finally got hold of Angelo after remaining on hold for over 2 hours and was told to refuse the delivery and I’d be refunded. After the return had been delivered I received a message from the vendor asking me not to file a dispute and that I’d be receiving a refund. After a few weeks, I received an email showing a refund. To date my Citi card has never been credited. 4Patriots basically scammed me out of $2700. Avoid at all costs.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from 4Patriots, LLC
Hi Mike,
We are experiencing higher than normal call volume with long hold times. We are trying to handle every call and email that comes to us in a timely manner, and we are sorry that we have not met your expectations.
I am very sorry that your refund still hasn't processed and I will be happy to look into this for you. Please send an email with your order information to reviews@4patriots.com with ATTN: Kerri in the subject line.
I look forward to assisting you.
Best,
Kerri