A nightmare.
After delivering the vehicle I personally found a bunch of rust and corrosion inside the cab of the truck. And now trying to get a resolution and communication has been very challenging. And then I find out that I have to personally smog the vehicle and personally have it inspected by the DMV.
No one ever communicated this to me at any point in the process.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hi Andy, we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. If you would like to discuss your experience in more detail, please contact us at location-email at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.- Vroom Team