I started using BetterHelp when I had just moved back to the US, had no job and health insurance. I was really overwhelmed with the move (and later on, COVID) and was matched with two therapists that really helped me understand my feelings and guide me through my healing. In between these amazing therapists, I was matched with a few (therapists) that I wasn’t comfortable with, to the point that I wanted to quit BetterHelp. But their customer service team reached out to me which is what ultimately led me to deciding to give it one more chance. I’m glad I did because my therapist now is amazing. She is so thoughtful and kind. I will keep using BetterHelp until I get back on my feet.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
