Elizabeth W.
Lake Stevens, WAMember since January 2021

Reviews (1)


    • Feb 1, 2021
    • Verified Reviewer

    Vroom

    Terrible service

    • Length of Use: Less than 3 months
    Overall Experience:

    Overall service was not good. Car interior and exterior were filthy when it was delivered to me. I had to make way to many calls in order to keep the process of purchase and sale of the car moving. Many excuses made by Vroom reps for wrong paperwork and slow services including "we're busy". All of my concerns have gone unanswered including during calls, e-mail, letter to the company, and review.

    Pros and Cons:

    • No “pros” were specified in this review
    • Poor customer service
    • Unanswered concerns
    • Dirty car

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review

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