Michael W.
Stafford, KSMember since January 2021

Reviews (1)


    • Feb 2, 2021
    • Verified Reviewer

    Rocket Mortgage

    Better communication between departments needed

    • Length of Use: Less than 3 months
    Overall Experience:

    Well, we were all good in the beginning. Except for not telling us in time that house insurance was needed to be paid in full for the year. We were scrambling to get that done otherwise it would have put us back on our close date. Also, when they tell you a close date do not expect to close by that date. Ours was moved one time. Marzia and Kye were very helpful.

    Pros and Cons:

    • The online account to see status and keep stuff updated
    • The people were friendly
    • Call backs were done in a timely matter
    • Different departments not communicating
    • Close dates being changed because internal departments not getting done in time

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1