Fanny V.
San Ramon, CAMember since January 2021

Reviews (1)


    • Feb 6, 2021
    • Verified Reviewer

    BetterHelp

    Good app

    • Length of Use: 3–6 months
    Overall Experience:

    App is great. Too bad they don’t treat their therapists well.

    App is easy to use to schedule appointments and it’s very convenient to be able to text my therapist anytime. You can also opt to have sessions via phone or video call although I have never opted for the latter.

    Disappointed that they are not treating their therapists well. Just because BetterHelp has a lot of therapists, they treat them like they’re disposable. Very sad and ironic. Please treat your therapists better. They are also just people and unexpected things can happen to anyone at any time. Just extend a little understanding, please.

    Pros and Cons:

    • My therapist
    • Ease of use of app
    • Treatment of their therapists

    Bottom Line: Yes, I would recommend this to a friend


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