Ron M.
Woodbridge, VAMember since February 2021

Reviews (1)

    • Feb 7, 2021
    • Verified Reviewer

    NewDay USA

    Unprofessional account executive

    Overall Experience:

    This review is for a specific Account Executive who initiated a credit pull on me through Credit Plus without my consent. I only inquired what NewDay was offering since I already know what my current mortgage company is offering. I told this Account Executor who goes by the name Edmund that I will call him after a couple of days after I decided who to go with. But, I did not realize that Edmund already initiated a credit pull and sent all the paperwork in the mail and in email. When I told him after two days that I decided to go with my current mortgage company, he was very upset and even raised his voice on me letting me know how mad he was. I reminded him of our initial conversation over the phone but it did not matter. After that, NewDay USA keeps calling my home phone and keeps sending solicitation mails even though I told them to stop. I think they are only nice if you refinance with them. I found out about the credit pull when I did a credit report through my ID website.

    Pros and Cons:

    • No “pros” were specified in this review
    • Unprofessional account executive

    Bottom Line: No, I would not recommend this to a friend

    • Feb 18, 2021

      Company Response from NewDay USA

      We regret to hear of your recent loan experience with NewDay USA. If you would like to speak with manager regarding your experience, please email us at

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