I spoke with a salesman on 1/27/21, advised him I could wait 3 weeks to get a car and was told usually 7-10 days, my check cashier check cleared on 1/2/21, and called repeatedly and was put on hold multiple times and finally was told it will be 24 to 48 hours before it goes thru and will take 10 to 14 days to get my car. Not what I agreed on, the funny thing is when I was just looking y'all burned my phone up and multiple emails, and when I got my money, "nothing", no phone call returns anas d put on hold. Not happy with the service!
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Vroom, Inc.
Jeff, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive online experience with us. When you have an opportunity, please reach out to us at feedback@vroom.com so we can look into this. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.