B G.
New YorkMember since February 2021

Reviews (1)


    • Feb 11, 2021
    • Verified Reviewer

    BetterHelp

    Great matching

    • Length of Use: Less than 3 months
    Overall Experience:

    BetterHelp has been great. I really like the counselor they matched me with. I like the fact that I have the option of switching counselors. I also enjoy their groupinars. At first I didn't think online therapy would work but once I started really opening up I feel it's so much better and more convenient than in-person therapy.

    Pros and Cons:

    • Flexibility to switch counselors
    • Real time video chat
    • Journaling and being able to share with counselor
    • Pricing is decent
    • Video messaging slots are on 30 min and counselor has to quickly switch off to go to next client, need to increase to 1 hour to give the counselor gaps so they don't have to rush

    Bottom Line: Yes, I would recommend this to a friend


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