Reviews (1)

I signed up, the first week I didn't get to have any sessions. Second week I signed up for a video chat session. The counselor informed me the system wasn't working so she could only do live chat. 16 minutes into the live chat we got booted out and she said "that happens sometimes", so it was a waste of a session, I got nothing out of it. So I told her next time I want an hour-long VIDEO session. 15 minutes before this session she messages me she thought it was a live chat, not video, so she didn't bring her equipment, so did I want to do a live chat or reschedule. When I told her this is ridiculous, this is what happened last time, she showed no remorse and told me to find a new counselor. All of this for $80 a week? No thank you!