BetterHelp was easy to sign up for and I feel that it is working to fill a major gap in mental healthcare. We need programs like this! However, it did take me 3 tries to be matched with a counselor for simple reasons (like not matching me with counselors that can video, etc.) which is discouraging when it takes a great deal of energy and courage when you're not doing well to sign up for a counselor to begin with. However, the counselor I'm working with now seems really great. I think talking with him will be worth the frustration of finding a counselor at the start.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend