Steve O.
Loudon, TNMember since February 2021

Reviews (1)


    • Feb 23, 2021
    • Verified Reviewer

    Rocket Mortgage

    It's easier on TV.

    • Length of Use: 3–6 months
    Overall Experience:

    Overall not bad. Too often attachments seemed to get lost. I'm glad that I copied our original contact on everything. A lot of back and forth with our trust. It was difficult to speak with our second contact person. Voice messages and emails took several days before we heard back about several issues. The independent closing agent was great but we still haven't received our final closing documents and deed. Final thought is after going over all the numbers, it still looks like we are owed about $270.00.

    Pros and Cons:

    • Our original contact Mike Calhoun was great.
    • The website gave us poor numbers and then all the calls started from Quicken to tell us they could do better.
    • Somehow attachments were lost several times.
    • Delays from our contact when questions and answers were going back and forth.

    Bottom Line: Yes, I would recommend this to a friend


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