Kadijah M.
New YorkMember since March 2021

Reviews (1)


    • Mar 5, 2021
    • Verified Reviewer

    BetterHelp

    Rough start, but great run!

    • Length of Use: 3–6 months
    Overall Experience:

    I’ve had mixed experiences with BetterHelp. I was first assigned to a counselor who was sleeping during our session. I found her behavior disrespectful. BetterHelp was very supportive and helped me find a new counselor. They’ve also provided me with an additional session. I’ve made the conscious decision to read the profiles of counselors instead of having one randomly selected for me. I came across the profile of my now counselor and I was able to determine she would be a great match for me. I felt connected to her words and the reviews she got from other clients was the icing on top. I selected her and immediately contacted her. She was so compassionate in her response to me. She had a genuine interest in me as a person. I’m learning so much about myself and patterns. I’m becoming the best version of myself because of the work we are able to do together.

    I really appreciate BetterHelp checking in with me after each session on how things went. It shows that they want you to have the best services.

    Pros and Cons:

    • Current counselor
    • Surveys about sessions
    • Access to journal and other resources
    • My first counselor

    Bottom Line: Yes, I would recommend this to a friend


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