Ande L.
CaliforniaMember since March 2021

Reviews (1)

    • Mar 9, 2021
    • Verified Reviewer

    Planet Fitness

    Worst gym ever

    • Length of Use: 6–12 months
    Overall Experience:

    This company does not pay attention to its customers. I canceled my membership about 3-4 months ago due to financial reasons. When I started my quarter budget review to see where everything is going, I noticed this company never canceled my membership when I asked. I called up the local PF and asked how to cancel and the lady that helped me said to email via the website. Today when I notice they have been taking money out of my account, I called again and was told that the local PF has a different email than the online one and no one really checks it. They just want your money, don't waste your time, effort, or finances on this gym. There are gyms that are 10x better.

    Pros and Cons:

    • Cleanliness
    • How poor the company pays attention
    • Doesn't care about their customers
    • Only wants your money not to give a good experience

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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