Charles and Ginny P.
Chesapeake, VAMember since March 2021

Reviews (1)

    • Mar 12, 2021
    • Verified Reviewer

    NewDay USA

    Best refi experience ever

    • Length of Use: Less than 3 months
    Overall Experience:

    Excellent! Spent 3 and 1/2 months ‘waiting’ to complete the process, rarely got updates or replies to my calls. Contacted NewDay USA, Kevin Dennin, our Account Executive, and service was like going from night to day. Kevin kept in touch every step of the way. Phone messages, calls, and emails were responded to either the same day or early morning the next. In 8 weeks papers were signed and we were done!

    Pros and Cons:

    • Extremely proficient
    • Knowledgeable
    • Excellent customer service
    • Not local so couldn’t meet our agent

    Bottom Line: Yes, I would recommend this to a friend

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