Nothing else to add, except to say that Tradesy said "we are sad that you are unhappy, talk to the seller," then offered me a $70 credit towards my next purchase.
Seller says "smell will go away, use a hairdryer," then says it will take a while for the smell to go away, to air the bag outside when not using the bag, to take the lining out. I'm like, what? When do I get to use this 25 hundred dollar bag?
Nope, never again.
The response that consumers are reading from the "customer service" rep is very typical, they say the same thing to everyone, and nothing of a resolution transpires.
The last suggestion that was made to me was to sell the bag on our site! I'm like, what? The bag is MOLDY, why on earth would I sell a moldy bag to anyone?
Be aware, it could get returned back to you because it smells so bad, and this company will be earning their commissions, all the while they will deduct further fees from you! So, no, I'm not going to sell a moldy bag on your fraudulent site!
You will never ever see our money again! This company will hold your money so you can buy something else...OMG.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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