Hello Betty. I am Chloe from Activated You. I'm sorry to hear that this was your experience. Some may experience "Die-off" symptoms where the bad bacteria are replaced with the probiotics in our formulas. We understand that our products may not be the right fit for everybody, which is why we will always stand by our 90-day money-back guarantee. I would like to escalate your concern to our Customer Relations team to initiate a refund. Please email me at chloe@activatedyou.com so that we can get this taken care of right away for you. Thank you.
Company Response from Chloe Lee
Hello Betty. I am Chloe from Activated You. I'm sorry to hear that this was your experience. Some may experience "Die-off" symptoms where the bad bacteria are replaced with the probiotics in our formulas. We understand that our products may not be the right fit for everybody, which is why we will always stand by our 90-day money-back guarantee. I would like to escalate your concern to our Customer Relations team to initiate a refund. Please email me at chloe@activatedyou.com so that we can get this taken care of right away for you. Thank you.