Tom H.
Matteson, ILMember since April 2021

Reviews (1)

    • Apr 20, 2021
    • Verified Reviewer

    LA Fitness

    Just out for the money

    • Length of Use: 2+ years
    Overall Experience:

    I’ve been a member of Bally’s then LA Fitness continuously since I started at Bally’s in 1979. I renewed my annual membership this past February and told the customer service rep that I did not want to go during the pandemic and she told me I could wait until August to use the membership but I had to pay then even though I said I’d rather wait to pay in August. I retired last month and found out that my retiree insurance would pay for my membership once I turn 65 this June. I called LA Fitness asking if they would refund my annual membership that I paid in February and they would not. I guess 42 years of being a client means nothing to them. Can’t say I was surprised. Everyone knows they don’t care about their customers.

    Pros and Cons:

    • Their amenities
    • The cleanliness
    • Money hungry
    • No concern for customer

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review

Showing 1-1 of 1