Mariana M.
Toronto, Ontario, CanadaMember since April 2021

Reviews (1)


    • Apr 21, 2021
    • Verified Reviewer

    BetterHelp

    Love BetterHelp!

    • Length of Use: Less than 3 months
    Overall Experience:

    I have had 2 therapists overall and I must say both know what they are doing! The only thing I disliked was that on my second-week session my first therapist quit on me and I wasn’t told that it would count as a full-on session. On my third week I received a new therapist, Phyllis Marcus, and she was a big help! Very friendly and I was comfortable talking to her, on my fourth week (today) it wouldn’t let me join the session cause my card was declined? Even though I paid the full $340 so that was disappointing.

    Pros and Cons:

    • The different ways of communicating
    • The schedule times
    • The apps functions
    • One of my weeks were stolen and not given back
    • Money wise
    • Therapist quitting and not giving me a refund on that week

    Bottom Line: Yes, I would recommend this to a friend


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