John K.
Lakewood, COMember since April 2021

Reviews (1)

    • Apr 26, 2021
    • Verified Reviewer

    24 Hour Fitness

    I wouldn't suggest this gym to anyone

    • Length of Use: 1–2 years
    Overall Experience:

    Covid messed up my charges. Charged me for multiple months without my knowledge. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account. Directed to the website for resolution - no one contacts you back. I will make sure no one I know uses this gym ever again.

    Pros and Cons:

    • No “pros” were specified in this review
    • Corporate unclean, only care about profit
    • Terrible customer service
    • Doesn't care about its customers

    Bottom Line: No, I would not recommend this to a friend

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