Reviews (1)

If I was a buyer on Tradesy I would give it 5 stars because the return policy is super relaxed. I could return an item for any reason in any condition.

Unfortunately, I wanted to just sell and got burned by a buyer who purchased a new with tags Theory jacket, wore it removing the tags of course, stained it, drenched it in perfume, and returned it claiming that I sent the wrong size. Tradesy inspected the return at their office, approved it, and gave the buyer a full refund. Tradesy never sent me any kind of an alert that the buyer initiated a return and the return arrived in an 8.5 x 11 FedEx paper envelope stuffed in a plastic bag the same size. The jacket was stinky and super wrinkled.

After a lot of back and forth with Tradesy, including detailed pictures documenting the damage, I was offered $25 for dry cleaning, which I declined and they were super generous to increase the offer to $30. I took the $30 and removed all my listings because I was just tired of being treated like an idiot. I might come back as a buyer though and buy, wear, and return some nice designer items.