Edward J.
Lansing, MIMember since June 2021

Reviews (1)


    • Jun 17, 2021
    • Verified Reviewer

    Rocket Mortgage

    Great experience

    • Length of Use: Less than 3 months
    Overall Experience:

    The team provided great service from start to finish during the loan process. Online tools made processing documentation requests easy and trouble-free. Anytime I spoke with my loan team members they were friendly, polite, and very knowledgeable, and responsive. Kudos to everyone involved for making the experience smooth and easy!

    Pros and Cons:

    • Electronic communication was fast and reliable.
    • My originating loan officer was great at explaining everything and helping me through the process.
    • Accessibility of the loan team to answer questions.
    • It seemed like additional loan team members were added frequently, it may just be the reason everything went smoothly.

    Bottom Line: Yes, I would recommend this to a friend


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