Samantha P.
Norwalk, CTMember since July 2021

Reviews (1)


    • Jul 21, 2021
    • Verified Reviewer

    Rocket Mortgage

    First time home purchase

    • Length of Use: Less than 3 months
    Overall Experience:

    I felt as if the process went pretty smooth, until the final few days of the closing. I was asked for pay stubs, and other various documentation on the day of closing, when that easily could have been done days in advance. My lawyer was having trouble getting responses from the team that was working on my loan, and everything was completed very last minute. They also did not include my condo insurance within the escrow account because of an oversight. I had great experiences with Alex, my mortgage contact, but after that, I was very unhappy with the service.

    Pros and Cons:

    • Convenient
    • Online
    • Competitive rates
    • First time homebuyers initiative
    • Communication
    • Procrastination

    Bottom Line: No, I would not recommend this to a friend


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