Siobhán O.
IrelandMember since July 2021

Reviews (1)


    • Jul 26, 2021
    • Verified Reviewer

    BetterHelp

    I never give 5 stars

    • Length of Use: Less than 3 months
    Overall Experience:

    Highly recommend this service, especially as a starting off point toward healing. Admin wise some things are unclear. This could be improved with some tutorials I think. Such as scheduling times are unclear because of unknown specified time zones. IDT is India date-time?! Given for my region and I live in Ireland. I also don’t understand whether if I miss a week of my Zoom session, do I just lose out on that? Or can I have another session the following week? Overall positive. Always room for improvement.

    Pros and Cons:

    • Online accessibility
    • Excellent beginning point toward healing
    • Choice of audio or video
    • Unclear admin things
    • Website specifies being able to message counselor but it’s not really a ‘selling point’ as my counselor for instance has a full time job outside this co and doesn’t have time to respond
    • Unclear processes

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1