Judy B.
Springfield, ILMember since August 2021

Reviews (1)


    • Aug 18, 2021
    • Verified Reviewer

    BetterHelp

    This app is going to end up killing someone

    • Length of Use: Less than 3 months
    Overall Experience:

    I had a psychotic episode about a month before I ended up on BetterHelp. After my episode I had a hard time getting in to see someone without admitting myself to an inpatient unit. My dad suggested this app to me. I had one Zoom session with her and all I had to say to her was “sometimes I feel like I’m 5” and she from there said “oh maybe you’ve got some multiple personalities?” And from there I literally dissociated constantly just from the thought of it. I was having headaches and I was very very sick. I couldn’t keep food down and when I asked her why this “therapy” process felt so unnatural she just said that it was from the dissociation and would be very short with me. I ended up in the hospital having what they now think was a bipolar 2 episode but it was triggered by the seed she seemed to plant in my brain. I could’ve easily lost my life with the way this “therapist” handled me. This app SHOULD NOT be used to treat severe mental illness and I’m almost wondering if it isn’t connected to something much darker than just “helping people”. Stay away from this app.

    Pros and Cons:

    • No “pros” were specified in this review
    • Whole experience was awful

    Bottom Line: No, I would not recommend this to a friend


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