Brad A.
Salt Lake City, UTMember since August 2021

Reviews (1)

    • Aug 18, 2021
    • Verified Reviewer


    Lies! Amazon PillPack just lies and lies and lies.

    • Length of Use: Less than 3 months
    Overall Experience:

    It's amazing just how bad Amazon PillPack is. From their pharmacy, to their customer service. I haven't had a single good interaction with them.

    PillPack literally doesn't care if they get my mom's medications right, and couldn't care less if she were to die. They even doubled one of her prescriptions!

    Every single PillPack employee I spoke/chatted with (7 in total) told me my issues were resolved. But every time I checked, they had just added more problems to my order. They ship whatever they feel like, and bill you for it, even though it's wrong and potentially deadly.

    One star is entirely too generous for PillPack.

    PillPack is AWFUL. Never use this "service"!

    Pros and Cons:

    • It sounded like a good idea
    • Got medications wrong multiple times
    • Customer service people lie and tell you they fixed things for you
    • When you point out and prove they're lying to you, they just hang-up/quit the chat

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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